The readiness model
Nine ways an agent gets stuck.
We score every product against the same nine dimensions, 0–4 each, with evidence.
Most products in 2026 land between 6 and 12 out of 36.
01ReachabilityIs there any programmatic way in — or is it a browser session and a CAPTCHA?
02Tool shapeOperations shaped like tasks, or sixty endpoints shaped like your database?
03LegibilityDo the names mean what they say? status: 2 teaches a model nothing.
04Recoverable failureDoes the error say which field, which constraint, and what was received?
05DeterminismAgents retry. Without idempotency, a retry charges the customer twice.
06Readable docsCan a model get from no context to a correct call without asking a human?
07Agent identityCan an agent act for a user, scoped and revocable, with a trace of what it did?
08ObservabilityCan you see what agents tried, what failed, and where they gave up?
09Human handoffWhen it should stop, can it hand back cleanly — or does it just abandon the task?